A Practical Return Window

We give you up to 30 days from the date of delivery or 50 operational hours—whichever comes first—to evaluate your equipment in real working conditions. If it’s not the right fit, we’ll work with you to find the best solution.

Return Criteria & Equipment Condition

To be eligible for a return, the equipment must be in good working condition, with only normal wear from initial use. Damage from misuse, modifications, or excessive wear may affect return approval.

Simple & Straightforward Return Process

If you need to initiate a return, just reach out to our dedicated customer support team. We’ll guide you through the process, arrange pickup or drop-off, and ensure a smooth experience from start to finish.

Flexible Refund & Exchange Options

If the equipment isn’t the right match for your operation, we offer exchange options or a full refund. Our team will help you find a suitable replacement from our extensive inventory, so you can keep moving forward without delays.

Fair & Transparent Restocking Terms

No hidden fees—any restocking charges are based on the condition of the returned equipment and will be communicated upfront. We believe in honest and straightforward business practices.